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- Oversaw and planned new team structure at this 300 bedroomed 4 star hotel with the setting of new objectives and targets.
- Formulated and carried out recruitment campaigns in a challenging industry while ensuring that the company overall succession plans and staffing needs were met.
- Was fully responsible for the financial operations of the hotel.
- Subsequently moved as the newest general manager in the company to what was considered at the time the flagship hotel, The Selfridge Hotel, which at the time was struggling
Kensington Palace Hotel
